I was in need of a vehicle. I had visited several dealerships, but felt incredibly frustrated after each dealerships interaction; that was until I met Terry B, Senior Sales Associate, and Rick, Sales Manager, on 11-11-26. Their brand ambassadorship, representing Mark Garff Kia, Avondale, was simply incredible! They sought genuine interest in me, the buyer. They did not treat me as a prospect, essential to support their business model. I was not treated transactionally, I was treated relationally, and instantly I knew I had come to the right dealership, with the right business model (putting the Customer, first). Of course, I did not meet anyone in the Garff family, instead I met Terry and Rick, who became my impression and experience with the Ken Garff brand, and business model. It is because of Terry, and Rick's, representation of the brand, I will only use Mark Garff Kia, in Avondale, for all my automotive needs. After they learned about me, they created an incredible buyer deal that could not be found anywhere else. Highly Satisfied are not adequate words to tell the story of my new 2026 Kia Sportage EX buying experience. I recommend anyone in need of automotive buying, go to Mark Garff Kia, Avondale, and see Terry B, and Rick, you will not be disappointed! This is my Kia story (experience)! Customer for life! Dennis and Family

Not much to say other than no pressure, not really any haggling and with toddlers in tow they were still patient and kind.

Always a great experience at the Avondale location, sales and finance were great. Thank you. I love it

I originally purchased my car from the Gilbert location, but recently needed service for an issue and brought it to this location. Adam was amazing! His customer service, communication, and support made the entire experience so much easier. Dealing with car issues is never fun, but Adam and the team made the process seamless and stress-free. I truly appreciate the care and great customer service!

I had a great experience with Ken Garff Kia Avondale! The team was professional, friendly, and easy to work with throughout the entire buying process. They took the time to work with me, answer my questions, and ultimately put together a deal that I was very happy with. I especially appreciated their willingness to work with my budget and make the process as smooth as possible. No matter how big or small the details, good customer service makes all the difference. I'm very happy with my new Kia K4 GT-Line and would definitely recommend Ken Garff Kia Avondale to anyone looking for a new vehicle. Thanks again to the team for making it a great experience!

Everyone very attentive, and my wait was shorter than expected! 😎

This dealership has been nothing but a positive experience. Sam is sales is amazing!!! She is by far the best car salsewoman I have ever experienced. I highly recommend her and this location if youre looking!!

Was able to get my car in and out in the same day.

Ordered / bought a 3 time oil and service check up. For only $150.00 ... Great price... still need 6,000 miles before my first service call for my 2027 Sportage Hybrid SX P... Looking forward to using the new location on McDowell... see ya next year.

I've gotten treated well here especially considering in the past it's been bad. Get Brian S. as your advisor, he's the nicest, most attentive person ever. You won't be disappointed. Wish I could say the same for the parts department, they are awful, I'd avoid them at all cost. I was treated like a number there. The associates aren't busy but still won't help you unless you ask.