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Happy & Heard
Was able to get my car in and out in the same day.
Ordered / bought a 3 time oil and service check up. For only $150.00 ... Great price... still need 6,000 miles before my first service call for my 2027 Sportage Hybrid SX P... Looking forward to using the new location on McDowell... see ya next year.
I've gotten treated well here especially considering in the past it's been bad. Get Brian S. as your advisor, he's the nicest, most attentive person ever. You won't be disappointed. Wish I could say the same for the parts department, they are awful, I'd avoid them at all cost. I was treated like a number there. The associates aren't busy but still won't help you unless you ask.
The sales person who helped me out was the sales person you hope to get when you go to a car dealership. John Smith was super helpful & although he certainly was persuasive he wasn’t aggressive. So a nice mixture of knowledgeable, friendly, helpful & saleperson! I live in central Phoenix but it will be worth your while to travel a bit further to Avondale to this dealership. Although I didn’t actually buy the car at this time as they didn’t the exact one & some other reasons nothing to do with this dealership. Also a big plus - no dealer add ons or pressure on this. If you’re thinking of a Kia go see John Smith!
Highly recommend and very friendly/helpful staff.
Hi, so I was recently widowed and car shopping which is traumatic in itself and several dealerships i attempted to work with were to aggressive. Especially after i told them im a widow and its a difficult process to buy a car alone as a woman on a regular day, but after a big loss felt impossible. Ken Graff Kia did a much better job of being kind and giving me space after i asked for it. It made a big difference to not feel pressured. So it was a good experience.
My favorite dealership. i take my Toyota camry here for service and my telluride.