Customer Testimonials
Great service, Great communication, Mark is the best I would not take my car anywhere else.
Better price and better customer service
No comment
Our experience was lovely, no pressure and we got exactly what we wanted. Both our sales and finance people were great! 10/10 would recommend!!
As per usual Nick B., Lily J., And Destiny are all phenomenal employees with great attitudes humor I never thought I would enjoy a Kia so much they always take care of me whenever I have something go wrong they usually have it fixed within the day and if not they get me a loaner car for the day if you're looking for the best dealership in the valley for Kia this is it
Satisfied with service. Just took a little longer than I expected.
Love my new Kia the sales girl Sam was excellent. The Tech who helped was great. The whole staff was awesome!!
Super convenient service, easy in and out, I chose to wait for my car in their comfy room with complimentary coffee.
Great service but the wait time was longer than expected.
Great and easygoing experience
Great services and super days, they did upgrade my recall sensors and everything was smooth
Service was fast. Paul is the best service rep we’ve ever worked with.
John was very helpful and am super happy for choosing to get a car through ken garff kia
Angel was great to work with. Was in and out with finance. Great car buying experience.
Samantha Burke was amazing! She made the whole process easy. She was patient, calm, and had a fun personality. She was really knowledgeable about the cars and listened to what I was looking for. I'm grateful for her help in purchasing my 2027 Kia Seltos. Also, shout out to Alex Ochoa in Finance for finding an even better rate than my pre-approval. I'm happy & would recommend!
The staff (Samantha and Christian) were great to work with
I have an electric Kia Niro, well last night my car died completely while out watching football. Obviously, I was paranoid and worried what it could be. I spoke with Paul in service at this location and he was awesome. He explained given what happened that it was probably the 12 volt battery had died, he sent me a picture of where to reset it on the car and when I couldn't find it he even walked me though what to do next and was able to help me get my car up and running without even having to go ... Read More Google - Sep 10, 2026
Straight forward no nonsense car buying makes it a great experience to buy here! I love my new Kia Sportage and my sales gal Sam was terrific to work with!
Mark Cronk was super nice and helpful. He took time to assure all my needs were met. The staff was very kind and accommodating, even provided me a ride to and from dealership free of charge. The shuttle driver was very nice too
Our sales rep, Andre, went above and beyond to get the vehicle we were looking for in stock on their lot that day. He was very easy to work with, straight forward and quick with negotiating prices, and I 100% recommend working with him and this dealership to anyone looking for a new Kia.
This dealership has good customer service. I always ask for Brian when checking in my car for service, he's the best, extremely polite and communicative and makes the whole process of waiting for your call a lot easier to manage.
Destiny took excellent care of me.
This was my first time visiting this department, I recently moved to Arizona. The service department was friendly and cooperative during their peak hours of the day. I would visit and recommend them for future services. Thank you Ken Garff Kia.
Awesome car buying experience, Tammy did a great job, very professional and knowledgeable. I would recommend this dealership and ask for Tammy.
I was extremely happy with the experience of buying a new car Christian was extremely helpful before, during and after the sale 5stars TH
Top notch service
If you are looking for a car-buying experience defined by true transparency and integrity, I highly recommend John Smith; he listens intently to your needs, respects your terms completely, and delivers a seamless process without any dealership games.
They were quick and very professional and attentive.
My service advisor Nick Brown kept me updated on my repairs up until I got my vehicle.
We continue to have great service from Ken Garff. Thank you for your amazing Customer Service.
It just took a bit over 2 hrs for oil change
My salesperson was Samantha, and she was great to work with. She was kind, patient, professional and knowledgeable, and took the time to answer my questions completely. I did not feel rushed throughout the process, even though I looked at and test drove multiple cars. Overall, a great shopping and buying experience! Thanks Ken Garff Kia and Samantha, I love my new Sportage!
Tammy and her team did amazing job into getting me in a new car. I’m very much appreciative everything they did to help me.
While we ended up taking an entirely different route for the time being, we are so appreciative of the sales representative, Promise. She was patient and answered all of our questions with grace and understanding. Thank you, Promise!
Good experience and Mark did a good job explaining the service needed.
Thank you very much
Great service every time I go.
Mark Cronk was great. He provided excellent service and expertise. He's a very busy man, but took care of me and our Sedona.
Paul was amazing. Very helpful and friendly
(Translated by Google) Excellent service, everyone was very friendly (Original) Muy buen servicio, muy amables todos
Everyone was fantastic and so understanding.
Very polite people and concerning Very pleasant place, bathrooms, clean and also treats
Highly recommend shout out to Christian and Alex exceptional customer service
Very good, unable to spend more time. Quick and efficient..... Very happy with car, thanks
Highly recommend asking for Chris. My husband and I had a great experience buying our first Kia and the process was seamless and we love our new car! We drove quite a bit to get to this dealership, but we were glad we did.
Great workers, was satisfied with the car I left with, great communication!
I’ve had an excellent experience with Ken Garff Kia. The entire team is professional, friendly, knowledgeable, and genuinely seems to care about their customers. Everyone I’ve dealt with has taken the time to answer questions, explain things clearly, and make sure I feel comfortable and informed throughout the process. The level of customer service and attention to detail really stands out. It’s great knowing I have a dealership and service team I can trust with my vehicle. I highly recommend Ken Garff Kia!
Cecilia was absolutely amazing! She was professional, friendly, and provided outstanding customer service from ... Read More Google - Aug 19, 2026
I had the best car buying experience ever with Samantha @ Ken Garff kia of Avondale (AZ). And I have bought a lot of cars in my life time, and this was one of the best. Very happy with my Sportage hybrid. Thank you Samantha and Ken Garff KIA
Brian is the best!!!! Drive way out of my way to come to this location for their customer service.
Great Experience
I recently purchased my brand-new 2026 Kia K4 GT-Line, and I couldn’t be happier with my decision! The car looks amazing, has a great combination of style and technology, and is incredibly comfortable to drive. The GT-Line gives it a sporty look that really stands out, and I’ve been loving every minute behind the wheel.
The entire purchasing experience was smooth and enjoyable, and I’m very happy with my new Kia. If you’re looking for a stylish, comfortable, and feature-packed new vehicle, I definitely recommend checking out the Kia K4 GT-Line! And thanks to the ... Read More Google - Aug 18, 2026
The service was great and I appreciate all the work that was completed on my vehicle. I do have one issue though… a round piece of something was left inside the dash, blocking partial view of the speedometer that reflects on the windshield. I would like to bring my vehicle back in to get the item removed. Please have someone contact me to schedule a date and time. Thank you.
My salesman was great he got.me in a 2026 kia k4
(Translated by Google) Excellent service, they helped us with everything and my daughter left with a new car... (Original) Excelente servicio nos ayudaron con todo y mi hija salio de ai con carro nuevo...
Love my car.... I told them exactly what I wanted and I got it.
I worked a young sales agent John. Very personable and knowledgeable. It waa refreshing to work with someone that actually is down to earth. Alex the finance manager also did an amazing job. He was able to drop my rate 5% from what I thought I was getting and added in alot of KIA bonuses like 6 years of free oil changes!! Definitely recommend this place
Great service great technician, Paul was very polite and informative. He kept me informed on everything.
Friendly n explained everything to my understanding
Awesome service and great staff!!
Brian Simon is the right person to ask for when you want awesome customer service!!! He took care of me and my car!! That is why I recommend Ken as long as Brian is there!!
I had a good experience working with Tammy to select, test, and purchase a 2027 Telluride.
Brian Simon was my service representative and he greeted me when I arrived and took care of me while I was there. Brian went above and beyond the scope of customer service on this one. I will like to say THANK YOU for taking the initiative to address and resolve issue. Your prompt attention, professionalism, and commitment to finding a solution was greatly appreciated. Your efforts helped ensure the situation was handled properly and reflect the high level of service that you strive to provide.
Very clean and professional. My vehicle is in good hands
This was absolutely the best experience i have ever had at a car dealership! Nick Contratreras helped out so much and was able to really work with us to get the car of our dreams for a great deal! Thank you to everyone at Ken Garff for such a refreshing experience buying a car!
Very professional salesperson John guided us through the whole process seamlessly and we felt very comfortable purchasing our vehicle at Ken Garff with John's assistant he was
